Question 1

What skin types are Konjo Beauty products suitable for?

Accepted Answer

Our products are formulated to cater to a variety of skin types, including dry, oily, combination, and sensitive skin. Each product description provides details to help you choose the best fit for your skin’s needs.

Question 2

Are Konjo Beauty products vegan and cruelty-free?

Accepted Answer

Yes, all our products are 100% vegan and cruelty-free. We are committed to ethical practices and do not test on animals.

Question 3

How should I store my Konjo Beauty products?

Accepted Answer

To maintain the integrity of our natural ingredients, store products in a cool, dry place away from direct sunlight. Ensure lids are tightly closed after each use.

Question 4

What is the shelf life of your products?

Accepted Answer

Our products have a shelf life of 12 months from the date of opening.

Question 5

Can I use Konjo Beauty products during pregnancy or while nursing?

Accepted Answer

While our products are made with natural ingredients, we advise consulting with your healthcare provider before introducing new skincare products during pregnancy or nursing.

Question 6

Do you offer product samples?

Accepted Answer

Currently, we do not offer samples. However, our detailed product descriptions and ingredient lists are designed to help you make informed choices.

Question 7

What is your return policy?

Accepted Answer

We accept returns of unopened and unused products within 30 days of purchase. For more details, please visit our Return Policy page.

Question 8

How can I track my order?

Accepted Answer

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this to monitor your delivery status.

Question 9

Do you ship internationally?

Accepted Answer

Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. Please refer to our Shipping Information page for more details.

Question 10

How can I contact customer service?

Accepted Answer

You can reach our customer service team via the Contact Us page on our website or by emailing info@konjobeauty.com. We aim to respond within 24-48 hours

FAQs

Frequently asked questions